Returns & Exchanges

At Ausmod, we want you to be completely satisfied with your high-performance electronics, which is why we offer a 30-day return policy for all items in original condition. Whether it is a technical incompatibility or a change of heart, our streamlined process ensures a quick resolution for your peace of mind.

Return Process

• 1.
  Initiate Your Request

  Log in to your Ausmod account and navigate to your order history to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.

• 2.
  Secure Packaging

  Place the electronic device in its original manufacturer packaging, ensuring all cables, manuals, and accessories are included to avoid restocking fees.

• 3.
  Affix Shipping Label

  Print the prepaid shipping label provided via email and securely attach it to the outside of your shipping box, covering any previous delivery markings.

• 4.
  Inspection and Refund

  Once our technicians verify the device's condition at our warehouse, your refund will be processed back to your original payment method within 5-7 business days.